To post or not to post? How much of your brilliance should you share?

As a business, how circumspect should you be about posting online your brilliant discoveries, unique looks and ideas? Hatta Byng, the editor of House & Garden magazine, advises you keep your most stylish rooms or best finds to yourself to avoid them becoming: "less desirable and far too of the moment" - a veiled reference… Continue reading To post or not to post? How much of your brilliance should you share?

Influencer marketing: It’s just a marketing channel

There is a lot of hype about influencer marketing these days and some marketers are getting into a right tissy about it, claiming the number of views will make or break a brand, worrying over the loss of control of marketing messages and stressing about how to discover and select the right influencers. These concerns… Continue reading Influencer marketing: It’s just a marketing channel

Beyond ‘Customer Needs’

When I'm discussing their marketing strategy with entrepreneurs, I often refer to 'customer needs' but recently I was given reason to reflect on whether I've been using the terminology too narrowly - are decisions to purchase or consume driven solely by having products and services which customers want, or prefer, see benefit from, or achieve… Continue reading Beyond ‘Customer Needs’